Help Center

Have a question? Polestar Financial Services has the answer.

Notifications (0)

Our Polestar Financial Services team is here and ready to support you during this time. If your financial situation has been impacted by the pause in key functions of the U.S. federal government and you need assistance related to your account(s), we may be able to help. If you need assistance, please call us at 1-877-272-7774 Monday-Thursday 7am-8pm central, Friday 7am-5pm. Thank you for being our customer.

Lienholder or Loss Payee

Back

Filter Your Results

Insurance

On the insurance for my financed or leased vehicle, why do you need to be listed as "Lienholder" or "Loss Payee"?

We have a vested interest in your vehicle.
As the lienholder, we have a security interest in your vehicle and on any insurance claims that may be paid during the term of your contract. If you leased your vehicle, a leasing company is the owner of a leased vehicle, and is listed as the Loss Payee on your policy. This is to ensure the proceeds from insurance settlements are used to repair damages to the vehicle.