Help Center

Have a question? Polestar Financial Services has the answer.

Notifications (0)

Our Polestar Financial Services team is here and ready to support you during this time. If your financial situation has been impacted by the pause in key functions of the U.S. federal government and you need assistance related to your account(s), we may be able to help. If you need assistance, please call us at 1-877-272-7774 Monday-Thursday 7am-8pm central, Friday 7am-5pm. Thank you for being our customer.

Automated Payments

Payment Methods

Do you have Automated Payments, also known as recurring payments, ACH, debit or automatic draft available?

We offer an automated payment program so your payment is automatically transferred from your financial institution every month. You can set up automated payments by downloading and completing a form from this Web site. Log in to your account to access the Automatic Payment Program form.  
 
Please keep in mind that when you pay off your account or sell your vehicle, you are responsible for telling us to stop your automated payments. At that time, please contact us by phone. Please use the toll-free number listed under the Payment Inquiries category in the left column of this page.
 
Please Note: In order to view your statements online, you must check the box for Email Notifications.