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Our Polestar Financial Services team is here and ready to support you during this time. If your financial situation has been impacted by the pause in key functions of the U.S. federal government and you need assistance related to your account(s), we may be able to help. If you need assistance, please call us at 1-877-272-7774 Monday-Thursday 7am-8pm central, Friday 7am-5pm. Thank you for being our customer.

Automatic Payments

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Updating Your Account Information

How can I update my checking account information for Automatic Payments? (ACH/Auto Pay)

In order to change your bank account information, please follow these simple steps:

  1. Click here (you will need to log in before you start)
  2. Then click the Edit button.
  3. Update with new or edit existing routing or account numbers.
  4. Finally,click submit.

Please note: it may take up to one (1) billing cycle for the change to become effective. Also, if the name on the bank account is different from the name on your account with us, please download, complete and submit an Auto Pay Setup form.