Help Center

Have a question? Polestar Financial Services has the answer.

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Our Polestar Financial Services team is here and ready to support you during this time. If your financial situation has been impacted by the pause in key functions of the U.S. federal government and you need assistance related to your account(s), we may be able to help. If you need assistance, please call us at 1-877-272-7774 Monday-Thursday 7am-8pm central, Friday 7am-5pm. Thank you for being our customer.

Change Mailing Address or Phone

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Updating Your Account Information

How can I change the mailing address or phone number on my account?

You can update your address and phone number online.

Log into your account and change your address and phone number under "Edit account contact settings".

You can also use the form on the back of your monthly statement or invoice.

For further questions please call 1-877-272-7774 for a Customer Care representative.