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Our Polestar Financial Services team is here and ready to support you during this time. If your financial situation has been impacted by the pause in key functions of the U.S. federal government and you need assistance related to your account(s), we may be able to help. If you need assistance, please call us at 1-877-272-7774 Monday-Thursday 7am-8pm central, Friday 7am-5pm. Thank you for being our customer.

Multi-Factor Authentication

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What is Multi-Factor Authentication?

Multi-Factor Authentication (also known as two-factor authentication) is an extra layer of security that helps to ensure you’re the only person who can access your account at PolestarFinancialServices.com. 
 
This extra security measure will require you to verify your identity upon login with these easy steps: 

  1. When you log in, you’ll be asked to enter a 6-digit code that will be sent to you by text message, or to the email address on your account. 
  2. Simply enter the code from your text or email, and that’s it! You’ll be logged in to your account.