Help Center

Have a question? Polestar Financial Services has the answer.

Notifications (0)

While we keep those impacted by Hurricane Helene in our thoughts, Polestar Financial Services is here to serve you. Stay safe, and thank you for being a valued customer.

Cleared Check Not Applied

Payment Methods

What if my check clears through my bank, but does not show as applied to my account?

Please fax or send us a copy of the front and the back of the cancelled check so we can research the missing payment. 

Please refer to the General Inquiries category in the visit the Contact section above for our mailing address or fax number.