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Our Polestar Financial Services team is here and ready to support you during this time. If your financial situation has been impacted by the pause in key functions of the U.S. federal government and you need assistance related to your account(s), we may be able to help. If you need assistance, please call us at 1-877-272-7774 Monday-Thursday 7am-8pm central, Friday 7am-5pm. Thank you for being our customer.

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How do I cancel my paperless invoices or statements and go back to receiving them in the mail?

You can cancel your paperless invoice or statement preference at any time by following these simple steps:

1.       Log in.
2.       Go to "My Account."
3.       Click on "My Profile."
4.       Choose "Paperless Options."
5.       Check the box for "Email Notifications."
6.       Mark the "Off" button next to the account(s) you would like to update.
7.       Click "Submit."
 
Please Note: Your request may require up to one (1) month to take effect.