Help Center

Have a question? Polestar Financial Services has the answer.

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Our Polestar Financial Services team is here and ready to support you during this time. If your financial situation has been impacted by the pause in key functions of the U.S. federal government and you need assistance related to your account(s), we may be able to help. If you need assistance, please call us at 1-877-272-7774 Monday-Thursday 7am-8pm central, Friday 7am-5pm. Thank you for being our customer.

Pay by Mail

Payment Methods

Can I pay by mail if I lost my monthly invoice or statement?

Yes, you may send your check, cashier’s check or money order by mail.

Please refer to the Contact Us page for our payment addresses.  Please note that there are separate addresses for Retail and Lease accounts.
 
Please make sure to put your account number on your check.