Help Center

Have a question? Polestar Financial Services has the answer.

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Our Polestar Financial Services team is here and ready to support you during this time. If your financial situation has been impacted by the pause in key functions of the U.S. federal government and you need assistance related to your account(s), we may be able to help. If you need assistance, please call us at 1-877-272-7774 Monday-Thursday 7am-8pm central, Friday 7am-5pm. Thank you for being our customer.

Where to Mail Payoff Funds

Payoff

Where should I mail my retail installment contract payoff check?

Payoff funds can be mailed to:

Regular Postal Mail:
Polestar Financial Services
PO Box 91300
Mobile, AL 36691-1300

Overnight Delivery:
Polestar Financial Services
6150 Omni Park Drive
Mobile, AL 36609

Note: Please be sure to write your account number on the check or money order. For faster processing time, we recommend that payments be made by certified funds such as cashier's check or money order.