Help Center

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Our Polestar Financial Services team is here and ready to support you during this time. If your financial situation has been impacted by the pause in key functions of the U.S. federal government and you need assistance related to your account(s), we may be able to help. If you need assistance, please call us at 1-877-272-7774 Monday-Thursday 7am-8pm central, Friday 7am-5pm. Thank you for being our customer.

Refund On Estimated Property Tax

Property Tax

If I have paid my account in full, when will I receive a refund for any estimated property tax?

As soon as we can confirm that all property taxes have been paid, any excess estimated property tax that you may have paid will be refunded to you. Because of the delay in receiving property tax statements from various taxing authorities, confirmation of payment may take several weeks or months.