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Updating Your Account Information

My name is incorrect on my account. How can I get this corrected?

Mail or fax us a note with your account information and required documentation. 

If your name was misspelled, please send or fax us a copy of your driver's license.  If your name has changed, please send or fax us a copy of the document showing your new name (such as a copy of a marriage certificate or the divorce decree, etc.). 

Mail to: 

Polestar Financial Services
PO Box 91300
Mobile, AL 36691-1300 

or fax: 314-702-4499

For more information or questions please call toll free 1-877-272-7774.