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Our thoughts are with those affected by Hurricane Helene, and we are also here to support those who may be impacted by Hurricane Milton. Polestar Financial Services remains committed to serving you during this challenging time. Stay safe, and thank you for being a valued customer.

Name Change

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Updating Your Account Information

How do I change my name on my account?

Please send us the appropriate documentation.

Mail or fax us a note with your account information and required documentation. If your name was misspelled, please send or fax us a copy of your driver's license.  

If your name has changed, please send or fax us a copy of the document showing your new name (such as a copy of a marriage certificate or the divorce decree, etc.). 

Mail to: 
Polestar Financial Services
PO Box 91300 Mobile, AL 
36691-1300 

or fax: 314-702-4499