Help Center

Have a question? Polestar Financial Services has the answer.

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Our Polestar Financial Services team is here and ready to support you during this time. If your financial situation has been impacted by the pause in key functions of the U.S. federal government and you need assistance related to your account(s), we may be able to help. If you need assistance, please call us at 1-877-272-7774 Monday-Thursday 7am-8pm central, Friday 7am-5pm. Thank you for being our customer.

Register In A New State

Updating Your Account Information

I just moved to a new state. How do I register my vehicle?

Please check with your local Department of Motor Vehicles office or tag agency for information on the necessary paperwork.

Make sure to ask whether the required documents and procedures are different if you have a lease or if you purchased your vehicle.

If a Power of Attorney or other information or documentation is needed, please contact our office by calling 1-877-272-7774.

If the original title is required, the Department of Motor Vehicles must provide the request to us in writing.

Mail to: 

Polestar Financial Services 
PO Box 91300, 
Mobile, AL 36691-1300